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Frequently Asked Questions
Orders
To view the tracking of your order, click on the Colissimo La Poste tracking number in your customer account interface or contact us at 0609040751.
Reimbursement of a return is made within a maximum of 7 working days upon receipt of the return by our logistician.
Please send us a photo of the visible defect in your item to admin@vdevinster.fr and we will assist you as soon as possible.
If an item is out of stock, you can sign up for restocking notification directly on the product page to be notified by email of the item's availability.
To benefit from the -10%, simply subscribe to our newsletter at the bottom of the page. This discount is only valid for your first order.
We invite you to return your order to the following address (remembering to slip the return form into the package)
SARL YORUBA V DE VINSTER
3 RUE DE LA MADELEINE
64210 BIDART
FRANCE
In an eco-responsible approach, we no longer issue a return slip except if you wish to make an exchange or if the part is defective.







